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SHIPPING AND DELIVERY

At Dataspectors IT Solutions Private Limited, we offer professional eCommerce consulting and B2B lead generation services to global clients through our online platform. As a service-based business, we do not engage in the shipment of physical goods. This policy outlines the delivery terms for our digital services.

1. SERVICE DELIVERY OVERVIEW

  • All our services are delivered electronically via email, client portals, or other online communication channels.

  • No physical shipping is required for any of our service offerings.

2. DELIVERY TIMEFRAMES

a. eCommerce Consulting Services

  • Consultation services are scheduled based on mutual availability and typically commence within 14 business days of order confirmation.

  • Reports, strategy documents, and recommendations are provided as per agreed timelines, which may vary depending on project complexity.

b. B2B Lead Generation Services

  • Lead generation services are fulfilled as per the request and project scope. Delivery time may vary based on the volume and nature of data processing, typically ranging from 2 to 7 business days.

  • Completed lead lists or reports will be sent via email or made accessible through a secure client portal.

4. FACTORS AFFECTING DELIVERY

  • Client Responsiveness: Delays may occur if required client inputs, approvals, or confirmations are not received on time.

  • Technical Issues: In rare cases, email filters, firewalls, or server issues may cause delays in service delivery. Clients are encouraged to check their spam/junk folders and whitelist our email domain.

  • Force Majeure: Unexpected circumstances such as natural disasters, power outages, or global disruptions may impact delivery timelines. We will promptly communicate any such delays.

3. DELIVERY CONFIRMATION

  • Upon successful delivery of services, clients will receive a confirmation email with access details or attached reports.

  • If a client does not receive the expected service within the agreed timeframe, they should contact info@dataspectors.com within 14 business days for resolution.

5. NO PHYSICAL SHIPPING POLICY

As we exclusively provide digital services, we do not ship or deliver physical products. Any references to “shipping” in automated systems or third-party payment gateways should be understood as the digital fulfillment of services.

6. CONTACT FOR DELIVERY SUPPORT

If you experience any issues with service delivery, please reach out to us:

Email: info@dataspectors.com
Phone: +91 936-165-7981
Address
Kokan Housing Society, RH-05, Plot-33, Sector-15, Koparkhairne, Navi Mumbai, Maharashtra, ZIP - 400709

We are committed to ensuring timely and seamless delivery of our services to all our global clients.

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