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Tune your B2B Order Management Services to drive more Sales and Revenue
Customer behaviour has shifted dramatically as B2B eCommerce business potential have grown. Today's business purchasers anticipate a sophisticated purchase experience with ease and comfort, similar to a B2C scenario. It's also critical to optimise order management processes from quote through fulfilment in order to please this growing group of B2B buyers. B2B businesses with structured sales processes report a 28 percent increase in revenue.
But the days of manually processing orders in silos and preserving data on spreadsheets are long gone. An integrated approach with a combination of B2B order management software and a sound strategy to optimise workflow is required for a streamlined order management system.
For both online and offline sales modules, Data Spectors provides end-to-end support to expedite the order management process. We optimise the essential steps involved in purchasing orders using a combination of human intelligence and order processing technologies to improve process efficiency and customer satisfaction.
Data Spectors, as a professional eCommerce management solution provider, knows the value of streamlined product information to your business, as well as the impact of poor product data on your firm's performance and, sales.
Outsourcing is not about not being able to do the work yourself. It's about realizing your time is better spent elsewhere
So, we recommend you to comprehensive solutions for your eCommerce site as well as a wide range of eCommerce Product Catalog Services. In a nutshell, we take care of getting your shop up and running, as well as managing and maintaining your product information and catalog.
Our Key Functions Include
Order Processing
We have a team of experts who can quickly and accurately manage order inputs and quote requests from your customers. Our professionals have been trained to assist in the processing of multi-channel entries.
Order Fulfilment
We provide a variety of fulfilment options that can be tailored to your specific needs. Warehouse and distribution, return management, credit card processing, cash management, and other services.
Order Modification/ Cancellation
Provide timely great service during eventualities to keep your customers as regular delighted clients. Allow Data Spectors to assist customers with rescheduling, cancellations, damaged goods returns, and item substitution.
Order Tracking
Customers can use our services to track and trace their shipments or orders. Customers will be notified on time about the projected delivery date, shipment details, order submission, and postponement information.
Quotes & RFQs
We assist business in preparing estimates that meet the needs of their customers. We work with vendors and use automated software to gather the information needed to prepare price quotes and RFQs.
Inventory Management
We help you in gaining better inventory control by giving regular updates on product availability and amount, as well as the information needed to refill as needed.
Reporting & Analytics
We provide detailed reports on your operational efficiency by tracking performance indicators such as SLAs, turnaround time, and transaction accuracy. The data can be used to improve process operations.
All This
and More.
Won’t you like to overcome B2B Order Management Challenges?
Multi-Channel Order Management Support
Our order management support strategy can be tailored to meet your channel's individual requirements. We let you effortlessly integrate sales channels, upload and track orders, inventory, customers, and fulfilment data from various channels in real-time with the help of order management software.
Seamless Approach for your Order Management needs
Most B2B organizations find it difficult to keep track of the order process and manage inventories globally. We've helped a lot of B2B businesses by entering product quantities, invoices, packaging, drop-ship goods, product returns, and backorders into a consolidated system, giving you quick access to orders from beginning to end.
Extensive Customer Support
Our B2B order management professionals will swiftly respond to your business customers' emails and phone calls, for their doubts, queries, and concerns. For a better buying experience and higher customer satisfaction, we provide order status, automatic updates and delivery information to customers.
Customer Experience
Customers might indeed find product information that is clearly detailed and organized. This raises the likelihood of conversion and the opportunity to upsell similar products in conjunction with their purchase.
Outsourcing B2B Order Management Services to Data Spectors gets you
Our B2B order management services are tailored to fit the specific demands of each business. With the necessary expertise and significant experience, we can guarantee 100 percent error-free order administration and processing support. You can acquire access to Data Spectors B2B Order Management Services by outsourcing them.
Enhanced Customer Support
Increased Operational Visibility
Multi-Channel B2B Order Management Support
Robust Data Security Architecture
Get Started
Today With
Data Spectors
Let's get started on growing your eCommerce business right now! Contact Data Spectors when you're ready to take your business to the next level with a partner who works harder so you don't have to. We've got your back, thanks to our extensive years of eCommerce experience.
Data Spectors can help you build out your new eCommerce Store, evaluate and improve your existing store, or keep up with the increased demand and customer service requirements that come with a growing business.
Our eCommerce services client-centric, with the goal of improving conversion and retention by providing a great customer experience. From development to customization to integration, product data administration, and continuous maintenance, we provide comprehensive eCommerce management services.
End-To-End
eCommerce Solution
When you outsource B2B eCommerce support to Data Spectors, you can be certain that the information you submit to your target customer is 100% accurate. Well, this is because our Quality Assurance Professionals double-check the results before sending it to your customers.
Data
Accuracy
In compliance with IT Standards, we have a well-established Information Security Management System in place to protect the confidential information you share with us. We are dedicated to upholding the highest data quality and security standards as your B2B eCommerce support services partner.
Data
Security
Platforms like Magento, BigCommerce, Shopify, FreshDesk, Gorgias, Channel Advisor, Zen Cart, eBay, Zalando, Tradebyte and Amazon, our eCommerce Experts are well-versed in all major eCommerce platforms and marketplaces.
eCommerce
Competence
FAQs
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